If your order hasn't arrived within the estimated delivery time, please contact our customer support team with your order number. We will investigate the issue and provide you with an update as soon as possible.

reach us at: contact@holysteller.com

Yes, If the order hasn’t been sent to production yet. You can change or cancel your order within a certain timeframe after placing it. Please contact our customer support team immediately to make any changes or cancellations.

reach us at: contact@holysteller.com

Each art pieces is uniquely crafted upon order. This means we cannot accommodate returns or exchanges if a customer makes an incorrect choice in size, color, or if they change their mind after purchase.

Nevertheless, if a art piece arrives damaged or there's a manufacturing error, Holysteller commits to providing a free replacement or a refund. Please contact us within 30 days of receiving your product to address the issue. To expedite your request, send us email and include a clear photo of the defect.

To start a return, you can contact us at contact@holysteller.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@holysteller.com.

For art prints if does gather any dust, you may wipe it off gently with a clean, dry cloth.

Holysteller accepts various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple pay and other secure online payment options.